Win777's Privacy Policy — Your data is our responsibility

Various types of information are collected when you register and use win777's services. This data comes from two main sources — what you provide directly, and what is automatically collected as you use the platform.

Win777 uses your information for the following purposes. Each purpose is specific and guided by our commitment to maintaining an honest relationship with you:

• Account Management: For registration, login, and identity verification.
• Payment Processing: To ensure deposits and withdrawals are processed smoothly.
• Customer Support: To respond promptly to your questions or complaints.
• Security Assurance: To prevent fraud and unauthorized access.
• Legal Compliance: To meet regulatory authority requirements.
• Service Improvement: To enhance your experience on the platform.
• Promotional Communications: To send you offers and updates with your consent (unsubscribe at any time).

Win777 never uses your information for ad profiling, selling personal data, or any purpose not stated in this policy.

The win777 website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device. The types of cookies we use:

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Performance Cookies: To monitor page load times and detect errors.
• Preference Cookies: To remember your language and layout preferences.
• Analytics Cookies: Used to understand which features are most popular — no personal data collected.

Win777 never sells your personal information. However, limited data may be shared with specific parties under certain circumstances:

• Payment Processors: Only the necessary information is shared with payment gateways such as bKash and Nagad to process transactions.
• Law Enforcement: Specific information may be disclosed in response to a court order or valid government directive.
• Technology Partners: For server hosting and security services — they are held to the same privacy standards.
• Fraud Prevention Services: Limited data may be shared to help detect fraud.

Win777 retains your information for the following periods:

• Active Account: All information is retained for as long as your account remains active.
• Closed Accounts: Due to legal requirements, transaction records are retained for up to 5 years after account closure.
• KYC Documents: Retained for up to 7 years as required by regulatory obligations.
• Marketing Data: Deleted immediately upon withdrawal of your consent.

After the retention period, data is securely destroyed or fully anonymized.

As a win777 user, you have the following rights. To exercise any of these rights, please contact our support team:

Win777 uses multiple layers of security to protect your information:

• Encryption: TLS 1.3 protocol used for all data transmissions.
• Firewall: An advanced network firewall that blocks suspicious traffic.
• 2FA Verification: Two-factor authentication available at login.
• Regular Audits: Regular security audits conducted by third parties.
• Auto Logout: Automatic logout after a period of inactivity.
• Data Backup: Encrypted backups are taken daily.

Keep in mind, however, that no one can guarantee complete security on the internet. Make sure your password is strong and never share it with anyone.

Win777 does not knowingly collect information from anyone under 18 or allow them to use our services. Age verification is mandatory at registration.

Win777 may update this Privacy Policy as needed. In the event of any changes :

• The "Last Updated" date at the top of the page will be revised accordingly.
• You will receive advance notice at your registered email address whenever significant changes are made.
• You will be notified of any changes when you log in to the platform.
• Continued use of win777 after any changes will be considered acceptance of the updated policy.

To view a previous version of our Privacy Policy, please contact the support team.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact our data protection team:

After receiving a complaint, win777 will provide a resolution within 30 business days. If a complex matter requires more time, you will be informed in advance.